Privacy Policy

1. Introduction

Theaus Global Inc. ("Theaus Global," "we," "our," or "us") is committed to protecting the privacy of individuals and complying with the Personal Information Protection Act (PIPA) of Alberta and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information through our website, email communications, and other interactions with individuals. By using our services or submitting personal information, you consent to the practices described herein.

2. Accountability

Theaus Global Inc. is responsible for all personal information under our control. We have appointed a Privacy Officer responsible for compliance with this Privacy Policy and applicable privacy laws.

3. Personal Information We Collect

We may collect the following personal information, as necessary for our business purposes:

• Name, email address, phone number, and mailing address
• Organization, company, or professional affiliation
• Payment or financial information, where applicable
• IP address, device information, browser type, and cookies or usage data
• Any other information voluntarily provided by you

Third-party tools and services: We may use third-party services to collect or process personal information, such as analytics, marketing, or payment processing tools.

4. Purposes of Collection, Use, and Disclosure

We collect, use, and disclose personal information for purposes including, but not limited to:

1. Responding to inquiries, requests, or communications
2. Providing information about products, services, or offering
3. Facilitating transactions and contractual obligations
4. Marketing and promotional communications (where consented)
5. Website and service improvement, including analytics
6. Compliance with legal obligations or enforcement of rights

5. Consent

We collect, use, and disclose personal information only with your consent, which may be express or implied depending on the context. You may withdraw consent at any time by contacting our Privacy Officer, subject to legal or contractual restrictions.

6. Limiting Collection

We collect only personal information that is necessary for the purposes identified above. Information is collected by lawful and fair means, and where reasonable, directly from the individual.

7. Limiting Use, Disclosure, and Retention

We use and disclose personal information solely for the purposes for which it was collected, unless otherwise required or authorized by law. Personal information is retained only as long as necessary to fulfill those purposes or as required by law, after which it is securely destroyed or anonymized.

8. Accuracy

We strive to ensure that personal information is accurate, complete, and up-to-date. Individuals may request corrections to their personal information by contacting our Privacy Officer.

9. Safeguards

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, loss, or misuse. Security measures may include secure servers, encryption, access controls, and employee training.

10. Openness and Transparency

We make information about our privacy practices, policies, and procedures readily available. This Privacy Policy is publicly accessible and updated periodically.

11. Individual Access and Correction

Upon request, you are entitled to access the personal information we hold about you and to challenge its accuracy and completeness. Requests can be made to our Privacy Officer using the contact information above.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality, analyze usage, and deliver content.

• Strictly necessary cookies: Required for website functionality
• Performance/analytics cookies: Track website usage
• Functional cookies: Remember preferences
• Advertising/targeting cookies: May track browsing for marketing

You can manage or disable cookies through your browser settings; however, some cookies are essential for website operation.

13. Cross-Border Transfers

Personal information may be stored or processed outside Canada where necessary for business operations. We take reasonable steps to ensure adequate safeguards are in place to protect personal information in accordance with PIPA and PIPEDA.

14. Disclosure to Third Parties

We may disclose personal information to third-party service providers that assist us in operating our business, including:

• Website hosting and IT services
• Payment processing
• Marketing and analytics services

We do not sell personal information to third parties.

15. Complaints and Challenging Compliance

Individuals may contact our Privacy Officer to raise concerns or complaints regarding our privacy practices. Complaints will be investigated and addressed in accordance with PIPA and PIPEDA.

If unsatisfied, individuals may contact:

• Office of the Information and Privacy Commissioner of Alberta (OIPC): https://oipc.ab.ca/
• Office of the Privacy Commissioner of Canada (OPC): https://www.priv.gc.ca/

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the "Last Updated" date.